FAQs

Student FAQ's (8)

Sorry you're having trouble getting in to your course! Please follow the steps below to retrieve / reset a lost password. If you're still having trouble please contact us via email or call us at 866-830-0400 and one of our team members will get you up and running again quickly.

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To change your password, visit your account preferences (person icon) from any screen in Junction after you've logged in.  For step-by-step instructions please watch this short video.

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You generally have a few options on how to pay for a course on Junction which depend on how your instructor has opted to configure access:
  1. Go to your campus bookstore and inquire about an access code card for your course.  In some cases you'll find a physical card stocked on the bookshelf under your course number, in other cases you may have to go to the register and supply them with your course number.  When you pay they will print the access code on your receipt.  In either case please hold on to the access code as you'll need to redeem it within Junction when prompted.
  2. Pay for access directly within Junction.  Most courses provide for courtesy access for the first week or two of class after which you'll see a pop up after you log in prompting you to pay before continuing to access your course materials.  Payment can be made via credit card securely online or via redemption of a bookstore purchased access code from option 1.
These are the only authorized channels for purchasing Junction access codes.  If you procure a code card or access code via another channel (eBay, Craigslist, etc.) you will have to contact your point of purchase regarding returns, replacements or other issues.  

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Junction is an HTML5 application that works in any modern web browser (we prefer Chrome, as do 44% of our users). That said, we also support recent versions of Safari, Firefox and Internet Explorer. So all you need is a device with an internet connection and a supported browser point to Junction and you're good to go! Junction requires no separate downloads or plugins, but if you'd like you're welcome to use our iPad app.

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Of course! Junction is a touch-enabled responsive HTML5 application that was optimized to work on tablets, laptops and desktops. The best part is that Junction works exactly the same on any of these devices as it does on a computer. We have an iPad app available in the Apple App Store, users on other tablets can use the Junction web app via their browsers.

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Junction has two primary methods of navigation within a course - the last page and next page buttons near the page title and the left navigation menu which enables you to click into any open lesson, expand it, and navigate directly to a lesson page. To see an example or for other questions on using Junction, please see the short help videos posted here.

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Junction is a touch-optimized responsive HTML5 application that runs on any recent version of Chrome, Safari, Firefox or a Microsoft browser. So if you've got a device, browser and Internet connection you're generally good to go. As of July 2016 85% of our users visit Junction on a laptop or desktop computer with the remainder coming through on mobile devices with the most popular being Apple iPads (our iPad app is available here). That said, we've had users on 220+ different types of mobile devices from Chromebooks to Android Tablets to Windows tablets and dozens of different smartphones. Though we haven't tested on every possible device we've been careful to take a design and development approach to Junction that should enable it to run smoothly on any modern device and we're always amazed to see the wide, and ever-changing, range of devices in use when we visit campuses.

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Junction is a complete online learning experience that includes videos, flash cards, assessments, simulations and more. As a result, many components of the program are available only online. The textbook is often available for downloading and local saving or printing either directly via the provider, often times OpenStax, or within the Junction application.

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Instructor FAQ's (17)

Junction is simply the best, most engaging, most effective and affordable courseware available today. Courseware? It's a relatively new term used to describe a complete, integrated package of course materials assembled for, and delivered by, the web. Junction takes all of the materials you would find in a typical syllabus including quizzes, readings, videos, articles, discussion boards and more and weaves them together into a simple, beautiful, learning experience.  It's a complete course that you can customize to your needs.  Take a look and see why more than 4 out of 5 students rate Junction as more effective in supporting their learning than alternatives. Junction believes in fair, transparent pricing. We offer no add-ons, upsells or other upcharges.

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Junction is designed around how today's students learn. Over 79% of students start studying by seeking out short-form videos and then discover additional study resources on the web spanning terms and definitions, study guides, flash cards and more. Junction subject matter experts discover, evaluate and curate these study resources, align them to learning objectives, and weave them into a complete course experience. Textbooks are still important, so we use a variety of peer-reviewed open-source textbooks, including many from OpenStax College, in all of our courses. Combine rich video, flash cards, textbooks, assessments (powered by Learnosity), an early warning system, video office hours, secure in-app messaging, learning insights and more - at an affordable price - and you get a learning experience that is far more engaging, and far more affordable, than a traditional textbook.

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Junction courses utilize cognitive and metacognitive evaluations as well as research-driven memory reinforcement and decay models to drive an adaptive overlay to your course. For instructors, this means that every student is using the same set of course materials making it easier to support them in their learning journey in your course. For students, you save time by being directed to the resources in the course that you should be reviewing - in addition to the current lesson and assignments identified by your instructor. But you don't just get a laundry list, you can see what resource types are available - videos, presentations, readings, flash cards, etc. - and can self-select what you'd like to use to study and learn.

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Absolutely!  Junction is continuously tracking student progress and mastery, as shown in the progress bar at the top of each student's dashboard.  They can complete a course in as little or as much time as you'd allow for them.  We've already seen students successfully complete courses in as little as four, or as long as twenty, weeks.  As an instructor, you can always assess each student's progress from the Faculty Insight Center and can compare their engagement and assessment results, by lesson, against a cohort.  Want more information?  Drop us a line.

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Yes, yes, and...YES! We built Junction to put the power back in the hands of instructors to simply and easily customize any aspect of the course - from point and click editing of titles and descriptions, to changing videos, to inserting your lecture slides, study guides or additional teaching materials. We have instructors building everything from new lessons to completely new courses from scratch! To learn how to use Junction's authoring and editing features please review the Junction Author section of our Help page or drop us a line and we'd be happy to walk you through it.

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Junction is LTI compliant we have integrated on campuses using all of the major learning management systems including, but not limited to, Canvas, Schoology, Blackboard, Moodle, and Desire2Learn/BrightSpace for single-sign-on (SSO), roster integration, and gradebook sync.

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Junction courses are built by subject matter experts - instructors who regularly teach the courses that they work with us to develop in Junction. Our course authors all have experience teaching blended, hybrid and fully online to ensure that the course experience in Junction is suitable for all possible modes of deployment. After the courses are built, they also go through a multi-step vetting process including passing through additional sets of instructors as reviewers (for one or more lessons at a time) and pilots (from a few lessons through the complete course) before becoming broadly available.

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Yes. We work with bookstores all over the United States to distribute physical or virtual code cards for those customers who require them. If you are a bookstore manager and have additional questions please contact us at Junction Support and we'll help you get set up.

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Junction strives to make our application, resources and tools accessible to people with disabilities.  We aim to meet or exceed requirements outlined under the Web Content Accessibility Guidelines 2.0. If you should experience any accessibility issues please contact us.  Kindly include the specific URL in question and a description of the issue as well as what browser, operating system and screen reader or other assistive technology was in use at the time so that we have the best chance of helping you as quickly as possible.

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Junction has been accessed by users at dozens of colleges and universities, in 1,400 cities, and across all 50 states. To get a sense of how users have been using Junction and the types of success they are having please visit our Case Studies.

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Sorry you're having trouble getting in to your course! Please follow the steps below to retrieve / reset a lost password. If you're still having trouble please contact us via email or call us at 866-830-0400 and one of our team members will get you up and running again quickly.

Please click here if this helped you.
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To change your password, visit your account preferences (person icon) from any screen in Junction after you've logged in.  For step-by-step instructions please watch this short video.

Please click here if this helped you.
0 people found this helpful.

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Junction is an HTML5 application that works in any modern web browser (we prefer Chrome, as do 44% of our users). That said, we also support recent versions of Safari, Firefox and Internet Explorer. So all you need is a device with an internet connection and a supported browser point to Junction and you're good to go! Junction requires no separate downloads or plugins, but if you'd like you're welcome to use our iPad app.

Please click here if this helped you.
0 people found this helpful.

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Of course! Junction is a touch-enabled responsive HTML5 application that was optimized to work on tablets, laptops and desktops. The best part is that Junction works exactly the same on any of these devices as it does on a computer. We have an iPad app available in the Apple App Store, users on other tablets can use the Junction web app via their browsers.

Please click here if this helped you.
0 people found this helpful.

0 Comments - Leave a Comment

Junction has two primary methods of navigation within a course - the last page and next page buttons near the page title and the left navigation menu which enables you to click into any open lesson, expand it, and navigate directly to a lesson page. To see an example or for other questions on using Junction, please see the short help videos posted here.

Please click here if this helped you.
0 people found this helpful.

0 Comments - Leave a Comment

Junction is a touch-optimized responsive HTML5 application that runs on any recent version of Chrome, Safari, Firefox or a Microsoft browser. So if you've got a device, browser and Internet connection you're generally good to go. As of July 2016 85% of our users visit Junction on a laptop or desktop computer with the remainder coming through on mobile devices with the most popular being Apple iPads (our iPad app is available here). That said, we've had users on 220+ different types of mobile devices from Chromebooks to Android Tablets to Windows tablets and dozens of different smartphones. Though we haven't tested on every possible device we've been careful to take a design and development approach to Junction that should enable it to run smoothly on any modern device and we're always amazed to see the wide, and ever-changing, range of devices in use when we visit campuses.

Please click here if this helped you.
0 people found this helpful.

0 Comments - Leave a Comment

Junction is a complete online learning experience that includes videos, flash cards, assessments, simulations and more. As a result, many components of the program are available only online. The textbook is often available for downloading and local saving or printing either directly via the provider, often times OpenStax, or within the Junction application.

Please click here if this helped you.
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Publisher FAQ's (2)

Absolutely! Junction's Platform-as-a-Service offering is being used by some of the world's leading content companies including University of Hawai'i Press, Lingro Learning and Yale University Press to name a few.

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Junction's Platform-as-a-Service offering includes an option for white-labelling so you can insert your own logos, marks and brand imagery throughout the experience. Already in use by some of the world's leading institutions and content providers, Junction's white-label solution is a value-added service. Drop us a line for more details.

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